Privacy &
Cookies.

Indie Matter Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

We are the data controller for the personal data described in this policy. We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company

Indie Matter Ltd

Registered In

England and Wales

Reg. Number

17197350

Contact

team@indiematter.com

3.1 Data You Provide to Us

• —Your name and email address, for example when you fill in a contact form or sign up to our mailing list.

3.2 Data Collected Automatically

• —Usage data and analytics, including pages visited, time spent on pages, and browser type, collected via cookies and similar tracking technologies (see the Cookie Policy below).
• —Your IP address, collected automatically when you access our website.

We use your personal data for the following purposes:

• —To respond to enquiries you send us.
• —To send you marketing communications or updates, where you have opted in to receive these.
• —To understand how visitors use our website and to improve it (analytics).
• —To comply with our legal obligations.

Legal basis: We process your data on the basis of your consent (for marketing and analytics cookies), our legitimate interests (to operate and improve our website), and legal obligation where applicable.

We may share your data with the following third-party service providers who act as data processors on our behalf:

5.1 Analytics

We use Google Analytics to collect anonymised data about website usage. Google may transfer data outside the UK/EEA. For more information, see Google's privacy policy.

5.2 Email Marketing

We use beehiiv (beehiiv.com) to manage our mailing list and send communications to subscribers. We only share your email address and name with beehiiv for this purpose. For more information, see beehiiv's privacy policy.

We do not sell, rent, or trade your personal data to any third parties for their own marketing purposes.

Our website uses cookies. For full details of the cookies we use, what they do, and how to manage them, please see the Cookie Policy below.

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law:

• —Contact enquiry data: up to 2 years after our last communication.
• —Email marketing data: until you unsubscribe or ask us to delete your information.
• —Analytics data: as set by the analytics provider (typically 26 months for Google Analytics).

Under UK GDPR, you have the following rights regarding your personal data:

• —Right of access — request a copy of the data we hold about you.
• —Right to rectification — ask us to correct inaccurate or incomplete data.
• —Right to erasure — ask us to delete your data in certain circumstances.
• —Right to restrict processing — ask us to limit how we use your data.
• —Right to data portability — receive your data in a machine-readable format.
• —Right to object — object to processing based on legitimate interests or for direct marketing.
• —Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at team@indiematter.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the date of the last update shown at the top. We encourage you to review this page periodically.